Distributed Queue [DQ] Error:  <?xml version="1.0" encoding="utf-16"?><ExceptionsML xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Astria.Framework.DataContracts"><Data></Data><Message>Excel cannot open the file '*File Name*' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.</Message><Stack>Server stack trace:    at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)   at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc&amp; rpc)   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]:    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)   at Astria.Framework.OperationContracts.ImagingInterfaces.IOfficeConvertProvider.ToPDFwithOptions(String officeDocument, String pdfPath, TypeSpecificRenderOptions options)   at Astria.Client.Systray.OfficeConvertVM.ProcessDocumentWithOptions(TypeSpecificRenderOptions options, String docPath)   at Astria.Client.Systray.OfficeConvertVM.ProcessDocument(Object param)   at System.Threading.Tasks.Task.InnerInvoke()   at System.Threading.Tasks.Task.Execute()</Stack><Type>System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]</Type></ExceptionsML>


Solution:


This error occurs when the document imported in is corrupted.

Re-import the document to try again.


Contact Support to Remove or Restart the DQ