DocStar Legacy

This includes all original DocStar software from version 3.0 to 3.14

Safe Mode Boot Loop Windows 2012 Server
To get Windows Server out of “Safe Mode” Boot Loop: In troubleshooting options click on Command prompt At the command prompt type in Regedit and hit ente...
Mon, 30 Apr, 2018 at 4:24 PM
How to Manually Import into docSTAR Legacy
Description: If you do not need to scan or use auto imports, here is a step by step on how to import manually.  Software Version: 3.14.9 Open Docsta...
Tue, 19 Jun, 2018 at 11:59 AM
How To: Restore or Purge Documents in Legacy
Description: If documents need to be undeleted, Docstar 3.x has the ability to restore them. You can also purge deleted documents to free up space. Soft...
Mon, 25 Jun, 2018 at 9:17 AM
Documents Not Showing in an Inbox/Retrieve Window - Columns Bug
Description: A Docstar user suddenly is unable to view documents within an inbox. Logging in as a different account will reveal those items. Software V...
Thu, 20 Sep, 2018 at 9:22 AM
Installing or Missing HASP drivers License Key Error
If you are still on Legacy Docstar, you will need to reinstall the latest drivers, so perform the following: Install the latest Sentinel HASP drivers (7.8...
Thu, 18 Oct, 2018 at 9:15 AM
Backups aren't working
You will need to contact support for help with this topic. Please call (888)-934-4443 or email us at
Thu, 18 Oct, 2018 at 9:17 AM