Scanning / Scan Settings

How to Scan in DocStar ECM
Description:  Content can be captured via a desktop scanner using your devices’s TWAIN or ISIS drivers. Versions: All Solution: First, Install DocStar ...
Mon, 8 Jul, 2019 at 11:26 AM
Installing Panasonic ISIS Drivers
Description: In order to scan with a desktop scanner in Docstar, you'll need the proper drivers for it to install correctly. Software Version: 17.2...
Mon, 8 Jul, 2019 at 11:29 AM
Unable to Scan at this Time, Check SysTray
Description: An error that deters scanning. There are several resolutions that could solve this problem. Version: All Solutions: 1)  Check if th...
Mon, 8 Jul, 2019 at 3:18 PM
Capture Tab Help
Description: Here is a detailed guide to get through the capture tab efficiently Software: The version listed is 17.52+, but the generalization is seen thr...
Mon, 8 Jul, 2019 at 11:35 AM
Creating New Scan Settings In Eclipse
Description: Step by step on creating a new scan setting in Eclipse/Docstar Software: All Solution: Creating New Scan Settings In Eclipse 1....
Mon, 8 Jul, 2019 at 11:37 AM
How To: Append, Insert and Replace Pages
Description:  You may have to add pages to an existing document. Software Version: Docstar ECM Check out the video below, and in the next two minute...
Mon, 30 Sep, 2019 at 1:40 PM
Scanner not showing in the dropdown
Description: Can't find your scanner in the dropdown for devices Software Version: 17.20.xxxxx 1) The most important thing is to make sure your...
Wed, 23 May, 2018 at 11:10 AM
Scans not showing up after 400+ scanned
Description: Current versions crash when document loads are excessive. We recommend that, at this moment, any users scanning with Docstar/Eclipse versions 1...
Mon, 8 Jul, 2019 at 12:03 PM
Scanner is in "Device" but I cannot scan
Description: Docstar Client is connected, scanner is in the drop down, but you still cannot scan. Your client is likely connected to the wrong PC. Softw...
Mon, 8 Jul, 2019 at 10:52 AM
Scanner is not installed Error
Description: Error shown in Docstar saying "Scanner (is Not installed)"  Versions: All Solution: Web client will not connect to scanner. ...
Mon, 8 Jul, 2019 at 12:37 PM