Retrieving

Office Documents Not Displaying/Rendering
Description: You aren't able to view any Office document. In order to rectify this, we need to make sure that there is at least one client who has its ...
Fri, 26 Oct, 2018 at 3:54 PM
How to: Burst/Split a document
Description: Sometimes scanning things in all at once is easier, but then there's the tedious work of Bursting and Splitting. Or maybe you have decided...
Mon, 11 Jun, 2018 at 12:44 PM
How To: Merge A Document
Description: This is the proper method for merging one or more documents together inside the Eclipse/DocstarECM software. Software Version: 15.x and lat...
Mon, 26 Mar, 2018 at 9:52 AM
Merging Large Documents [More pages] to Small Documents [few pages] - slow
Description: It appears that it takes forever for Documents with a lot of pages to be moved to another document with Smaller pages.  Software: All S...
Mon, 11 Feb, 2019 at 12:27 PM
Navigating Large Documents is slow
Description: Receiving timeouts, or pages aren't loading fast enough when looking at/Adding to a large document Software: All versions Solution...
Mon, 11 Feb, 2019 at 12:34 PM
How To: Rotate Pages in Eclipse
Description: Sometimes Scans don't come in the right way, but Eclipse gives you the option to rotate all or just one page. Software Version: All ...
Mon, 30 Apr, 2018 at 1:17 PM
How do I change the number of search results returned?
In retrieve change the number to your liking. You can display results from 1 - 1000.  The higher the number, the slower your retrieve will be.
Mon, 15 Oct, 2018 at 4:36 PM
How to change documents in bulk
Description: You have a handful of documents that need to be changed to one specific thing? (In this article it'll show the bulk change of Security Cla...
Wed, 16 May, 2018 at 4:43 PM
No Longer Can See Thumbnails/Folders
Description: The side bars where your Thumbnails usually are or were your folders once were are collapsed/missing.  Software Version: All Solution: ...
Fri, 13 Apr, 2018 at 11:15 AM
Selecting Multiple Items with Keyboard Shortcuts
Description: If you find yourself with a need to select multiple items to open in DocStar, in addition to using the check boxes, you can also use standard k...
Wed, 20 Jun, 2018 at 12:44 PM