User Logins / Passwords

Logging into DocStar ECM
Description: Logging In to DocStar Version: All Solution:  Open your web browser. In the URL field, type the address to your DocStar server For Accounts...
Mon, 8 Jul, 2019 at 4:44 PM
How To: Create/Edit A [New] User In Eclipse
Description: Creating a new user Version: all Solution:         1) Log into Eclipse (Must be signed in as an admin user).     2) Navigate to th...
Mon, 8 Jul, 2019 at 4:44 PM
How do I change my password?
Description: Need a change of password? Simple Software Version: All Solution: Every user should have the ability to change their own password. ...
Fri, 12 Oct, 2018 at 11:37 AM
Trying to log into the client, says username/password is incorrect
Description: Trying to configure/log into a new client Software Version: All Solution: --- This issue could be the cause of a couple things....
Mon, 8 Jul, 2019 at 4:45 PM
LDAP Importing: username/Password Incorrect
Description:  Software Version: Any Solution: This is caused, more or less, by a change in the credentials set in "Authentication Pro...
Thu, 24 Jan, 2019 at 9:35 AM
"Too Many Automatic Redirects"
Description: Server Error: "Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using ...
Mon, 3 Jun, 2019 at 3:03 PM
Single Sign On (integrated Login) not working (for one person/couple people)
Description: Hitting the Single Sign on button no longer yields a login. Software: all Solution: There have been an array of answers to this iss...
Wed, 20 Feb, 2019 at 12:15 PM
Single Sign-on not working in Internet Explorer
Description: Yesterday you can log into Docstar, but today it tells you that you're not configured. (Note: We do apologise to those previously with th...
Mon, 8 Jul, 2019 at 4:46 PM