User Logins / Passwords

Logging into DocStar ECM
Logging In to DocStar Open your web browser. In the URL field, type the address to your DocStar server For Accounts Hosted by DocStar: cloud.docstar.co...
Thu, 3 Jan, 2019 at 12:42 PM
How To: Create/Edit A [New] User In Eclipse
    1) Log into Eclipse (Must be signed in as an admin user).     2) Navigate to the “Users Tab” and then click on “Users     3) Now we are ready to mak...
Tue, 14 May, 2019 at 10:19 AM
How do I change my password?
Description: Need a change of password? Simple Software Version: All Solution: Every user should have the ability to change their own password. ...
Fri, 12 Oct, 2018 at 11:37 AM
Trying to log into the client, says username/password is incorrect
Description: Trying to configure/log into a new client Software Version: All --- This issue could be the cause of a couple things.  1) You use ...
Fri, 12 Oct, 2018 at 9:12 AM
LDAP Importing: username/Password Incorrect
Description:  Software Version: Any Solution: This is caused, more or less, by a change in the credentials set in "Authentication Pro...
Thu, 24 Jan, 2019 at 9:35 AM
"Too Many Automatic Redirects"
Description: Server Error: "Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using ...
Fri, 13 Apr, 2018 at 2:50 PM
Single Sign On (integrated Login) not working (for one person/couple people)
Description: Hitting the Single Sign on button no longer yields a login. Software: all Solution: There have been an array of answers to this iss...
Wed, 20 Feb, 2019 at 12:15 PM
Single Sign-on not working in Internet Explorer
Description: Yesterday you can log into Docstar, but today it tells you that you're not configured. (Note: We do apologise to those previously with th...
Tue, 14 May, 2019 at 10:14 AM