Description: When Artsyl batches are stuck or reports of connectivity or speed issues occur, restarting the main services is often an easy solution.

Software Version: All


Open Services > Stop these Services in order:

Artsyl DRM Service

DocAlpha: Server

DocAlpha: Registration

DocAlpha: Recognition

DocAlpha: Export

DocAlpha: Batch Manager

DocAlpha: Status

Once everything is stopped. Start the services back up in the same order, making sure the Artsyl DRM service is running fully before starting the server.