Description: Noticing slowness when retrieving? Going about from page to page.

Software Version: All



1) Check the System Requirements, mostly for the user PC and the Server

2) Check the space on the server! This will cause slowness. You can get a free program called "WinDirStat" that gets all the files/folders taking up space. Clear old files. 

3) Check internet Connection. If the speed is bad, this will cause slowness in everything you do. Please perform a speed test before reaching out to PiF Support.

4) The Database could be fragmented, which we can clear using SQL.

Reach out for support with access to your Docstar Server (Logged in as an Administrator) if all else fails.