Software (include version): Any Split server client

Use Case: 

Customer: Gulf Distributing referenced - but applies to any split server install



APPENDING ON 2/21/2022 - NOTES FROM Jamie Mckible in screenshot below.



  • Make sure same account for SQL server instance on SQL server as services on Epicor ECM server

  • Account used for services must be in security of SQL instance

  • Must us UAC path to the backup folder and share

  • UAC path must be in the server config setup not the local path (ex… \\server1\Eclipse\Backups

    • Test to make sure you can browse to the path from the Epicor ECM server

  • Make sure you run a successful test based on in helpful links to ensure that the backup files were created

Original Split Server Document downloaded from Freshdesk in helpful links

*** note in document below it refences a registry path, if you don’t see the “EclipseDatabaseMaintenanceLastRun” then check the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Astria Solutions Group\Eclipse3


Helpful Links:  file:///G:/Shared%20drives/Pro%20Services/DocStar/Documentation/Setting%20up%20Docstar%20on%20a%20Split%20Server.pdf