Software (include version): Epicor IDC 9.1, DocStar IDC all, Ancora 7 & 8
Use Case: Recognition value on same vertical plane. The example provided the word "Invoice" is on the same plane for both Invoice Date and Invoice Number. So only the first value will ever be read.
Customer: Discovered with Vineyard Vines - vendor is Expeditors
Prerequisites: N/A
Instructions:
Currently no fix for this other than to have the vendor update / revise the layout of their invoice. Example they could move the word "Invoice" to the left of each value and this would fix the issue.
Helpful Links: