Title: Activating ReportWorks DocPath Issue
Software (include version): 20.2
Use Case: When activating report works not getting canned reports and when trying to run a test report getting the error
Docpath is confirmed in web.config and Eclipse Server Configuration.
Customer: Cambridge Trust
Prerequisites:
Instructions:
Check the Docpath in DB table ApplicationSetting
If incorrect here run the following query with the correct docpath
update ApplicationSetting set value = 'X:\programdata\Docstar' where name = 'WebFarmCommonPath'
Helpful Links: Case - EpicCare (epicor.com) Case CS0002937395