Title: Activating ReportWorks DocPath Issue

Software (include version): 20.2

Use Case: When activating report works not getting canned reports and when trying to run a test report getting the error

Docpath is confirmed in web.config and Eclipse Server Configuration.

Customer: Cambridge Trust



  1. Check the Docpath in DB table ApplicationSetting

  2. If incorrect here run the following query with the correct docpath

update ApplicationSetting set value = 'X:\programdata\Docstar' where name = 'WebFarmCommonPath'

Helpful Links: Case - EpicCare (epicor.com) Case CS0002937395