FAQ

Frequently Asked Questions

Can I Drag and drop into Docstar?
Description: There is no way to drag and drop documents. Versions: All Solution:  Unlike Legacy Docstar, the web based Docstar (at this moment) ...
Wed, 26 Jun, 2019 at 12:04 PM
How to set up Working from Home
Description: Users want to work from home Software Version: Any Solution: It is possible to set users up with access to Eclipse/Docstar from hom...
Fri, 19 Oct, 2018 at 12:56 PM
How to: Create a Folder/Inbox
Description: Although, documents are searchable outside of being in a folder (How to Search Documents), you might find it easier to keep documents in a fold...
Wed, 26 Jun, 2019 at 12:08 PM
Moving Documents to a Folder/Inbox
Description: Although, Documents are searchable outside of being in a Folder, you might find it Easier to keep all of John Doe's documents in a folder ...
Wed, 26 Jun, 2019 at 12:08 PM
Removing documents from Folder/Inbox
Description: You may have clicked the wrong box/folder. Do not fret, it's extremely easy to just remove them. Versions: All Solution:  1) S...
Wed, 26 Jun, 2019 at 12:09 PM
How to Delete a Page/multiple Pages
Description: A page goes in terribly (or an extra page goes in) and you need to delete it without deleting the whole document.  Software: All Soluti...
Wed, 26 Jun, 2019 at 12:10 PM
How To: Automatically Open in PDF Viewer after Download
Description: Sometimes we want to open the PDF in your PDF Viewer automatically after you save a copy of one of your documents. Versions: All Soluti...
Wed, 26 Jun, 2019 at 12:13 PM
How To: Stop Google Chrome from Opening PDF's in Browser
Description: PDFs opened in Chrome will often use its PDF viewer instead of a PDF viewing application. That can be set by (in Chrome) doing the following: ...
Wed, 8 Aug, 2018 at 8:49 AM
Docstar Licensing
Description: This articles provides a better understanding of what the License Monitor service does in regards to timeouts for users and active licenses. ...
Mon, 1 Apr, 2019 at 2:22 PM
Creating A Desktop Shortcut
Description: An article on how to create a desktop icon for Docstar ECM Software Version: Any Solution:  1. Highlight the URL in the web browser...
Thu, 28 Mar, 2019 at 4:17 PM