Artsyl

Release Stuck Batches
Description: On occasion documents seem to get stuck in various stations.   Software:  Image of Monitoring Station for: Artsyl 6.0 ----  Open Monit...
Wed, 15 May, 2019 at 9:34 AM
Unhandled Exception: Insufficient Memory
Description:  Solution: The memory on the Artsyl Server is low, either clear space by deleting old files/programs or add a new hard drive.
Tue, 26 Mar, 2019 at 4:05 PM
Cannot Add Files:Error
Description: This is an exception at recognition station where the error message is cannot add files Software Version: All Solution: This issue is r...
Thu, 21 Mar, 2019 at 3:51 PM
Installation was not Complete (Installing scan drivers)
Description:  Solution; This occurs because your Antivirus/Firewall is blocking. Please stop that program to allow the installation to complete
Tue, 26 Mar, 2019 at 4:45 PM
Failed at Recognition Station
Description: Receiving errors about Documents failing in Recognition. Solution: There are a couple reasons this could occur. Two of the more popula...
Mon, 25 Mar, 2019 at 3:28 PM
Failed to Save/Unable to Write to Schema.INI
Description: Solution: User does not have rights to save to that file. Give the user access rights via Windows Security. Right Click Program/Folder...
Wed, 27 Mar, 2019 at 10:48 AM
Failed at Registration Station
Description: Getting Notification about documents not going through Registration Station Solution: If a document errors out being imported, then a ...
Mon, 25 Mar, 2019 at 4:19 PM
Failed at Verification Station
Description:  Receiving Errors about Documents Failing in Verification Solution: The Document might be missing. Test by exporting (saving the document...
Mon, 25 Mar, 2019 at 4:36 PM
Failed at Export Station
Description: Receiving notifications about documents failing to Export out of Artsyl Solution: The title may contain a Character that cannot be exp...
Mon, 25 Mar, 2019 at 4:37 PM
Could Not Load Batch from Server
Description:  Solution: This is indicative of a bad batch. Delete the batch and import it again. 
Tue, 26 Mar, 2019 at 3:43 PM