Docstar Client Service

How To: Install and configure the DocSTAR Client Service
Description: Scanning, importing, printing, processing documents - the Docstar Client helps you do 90% of the work in Docstar. Here's how to receive on...
Thu, 18 Jul, 2019 at 9:35 AM
How To Implement Kiosk Mode
Description: Implementing Kiosk Mode for users will make sure they do not have to confirm the correct client is connected every time a new user logs in. Thi...
Mon, 26 Mar, 2018 at 10:01 AM
How to Uninstall the [Docstar/Eclipse] client
Description: client acting up and you need to reinstall?  Software: ALL Solution: You'll need to Navigate to the Control Panel (or Add/Remo...
Mon, 28 Jan, 2019 at 12:50 PM
How To: Restart Eclipse Client
Description: Client issues? Imports not working properly? Systray Errors? Closing the client and opening it again can make processes go smoothly again.  ...
Thu, 18 Jul, 2019 at 10:08 AM
My Docstar client is not connected
Description: Have you been able to scan, but suddenly can't? Are you seeing the following message under the capture tab? Software: All Solution:...
Thu, 18 Jul, 2019 at 10:10 AM
Installing Office Integration + Print Imports
Description: Step by Step installing office integration and print imports.  Software: Solution: You must have the Docstar Client Downloade...
Thu, 18 Jul, 2019 at 10:15 AM
My Docstar client is disconnected
Description: Can you not scan and see the alert that the Docstar client is disconnected? Software: All Solution:  More than likely this is ...
Thu, 18 Jul, 2019 at 10:18 AM
Client is Not Responding
Description:  Software Version: All Solution: 1.) If you notice this error, try to Close and Reopen your client. You can follow this article to hel...
Mon, 28 Jan, 2019 at 12:52 PM
Eclipse Client Needs to be Updated
Description: When the Eclipse product is updated, it's necessary to update the client service as well. If the Client Service application isn't upd...
Thu, 18 Jul, 2019 at 10:20 AM
Eclipse Client Stuck On Needs To Be Updated
Description: You already installed the new client, but it keeps saying that it needs updating -- Software: All Solution: "Selected Client N...
Thu, 18 Jul, 2019 at 10:21 AM