Description: On occasion documents seem to get stuck in various stations.
Software: Image of Monitoring Station for: Artsyl 6.0
Open Monitoring Station and select the batch that is not processing. Hit the Unlock button:
If you are using ARTSYL 5.0 - your screen will look a bit different
In Monitoring station you will wanna select the batch and hit the green button:
If your document is stuck in Recognition, you will need to restart the service...which you can simply open that station and press "stop Service" and then "Start Service"