Description: Error shown in Docstar saying "Scanner (is Not installed)" 

Versions: All


Web client will not connect to scanner. A known issue with Panasonic brand scanners where it can scan with the client service just fine but will show a "file not found" error when selecting it on the web. Go to user prefs and uncheck show connected only scanners.

*With Fujitsu Scanners, you might run into this problem. 

Try restarting the PC after the driver installation. If this does not fix it, install the drivers under an administrative account (once downloaded, Right Click and RUN AS ADMINISTRATOR and then restart the PC.