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Docstar Minimum Requirements
Current version of Java that works with Docstar
What version am I on?
Current Versions Available
How To: Join a Remote Session
See all 25 articles
Scanning / Scan Settings
How to Scan in DocStar ECM
Installing Panasonic ISIS Drivers
Unable to Scan at this Time, Check SysTray
Capture Tab Help
Creating New Scan Settings In Eclipse
See all 24 articles
How To: Create a Batch Import
How To: Quick Import Documents
Issues with Batch Imports
"Save a Copy" not working with Firefox
The Many Ways to bring Documents into Docstar
Office Documents Not Displaying/Rendering
How to: Burst/Split a document
How To: Merge A Document
Merging Large Documents [More pages] to Small Documents [few pages] - slow
Navigating Large Documents is slow
See all 17 articles
Accidentally Deleted a Document
Items not showing in Retrieve/Workflow
Checking the Audit Trail
Search Function isn't working
Missing Workflow Fields.
How To: Reset a Workflow
Save vs. Submit
Changing a documents Workflow/Content Type
How to make a list
See all 16 articles
Document is in the Recycle Bin
Too Many Searches; there are too many combinations of Input Values
ODBC Error [IM006]
Transaction (Process ID 90) was Deadlocked on Lock resources...
Workflow is Suspended on all versions except the latest
See all 6 articles
Connection used by your last login is no longer valid
Internal Server Error 503: Server Unavailable
Index was out of Range
Client Installation "Installer has insufficient privileges"
The File is Damaged, could not be repaired
See all 8 articles
Docstar Client Service
How To: Install and configure the DocSTAR Client Service
How To Implement Kiosk Mode
How to Uninstall the [Docstar/Eclipse] client
How To: Restart Eclipse Client
My Docstar client is not connected
See all 26 articles
Print Import/Office Integration
Office Integration Installer Fails
Eclipse Open in Outlook Button Does Nothing
Print Import Not Working
Outlook - Stuck On Disabled State
NEW Docstar Mobile Application
See all 7 articles
How To: Edit/Add SMTP Settings
Outlook button is Missing
Emailing from Docstar
How to: Suppress Email Notifications
Creating a Single File from Multiple Documents
See all 13 articles
Security / Groups / Content Types
How to Add/Edit Users and/or groups to a Security class
Security Class Permissions
What are Group Preferences? How do they work?
Creating Security Classes
How to Add new/edit Groups
See all 8 articles
User Logins / Passwords
Logging into DocStar ECM
How To: Create/Edit A [New] User In Eclipse
How do I change my password?
Trying to log into the client, says username/password is incorrect
LDAP Importing: username/Password Incorrect
See all 8 articles
Distributed Queue Errors
Document Requires View Rights
XML Exception, File extension not valid.
One or More content Items Encountered an Exception...
An edit Conflict Was Detected
See all 10 articles
DocstarECM / Eclipse is Down
"Unable to communicate with the indexing engine on the server. Please contact support."
Could not load file or assembly 'Astria.Framework.core.DataContracts
How to Restart Eclipse Services
503 Error - Split Server
Compatible Scanners for DocStar ECM
Installing Panasonic 1027C/1057C MKII
Where can I find a Manual for my Panasonic Scanner?
Power Cycling the Scanner
Scanner Error Codes
See all 27 articles
How To: Find out which Eclipse users are taking up concurrent, named and view licenses.
How To: Request a barcode license (or any available license) in the Eclipse client service.
System License Expires in X Days
Requesting a license when one is not available.
*Blue Screen of Death [BSOD]* Kmode Exception Not Handled. Aksdf.sys
Safe Mode Boot Loop Windows 2012 Server
Slowness in DocStar
Low Disk Space Error
Server Error in '/EclipseWeb' Application
See all 9 articles
Help Desk Software