Description: The process on how to fix the 503 Server Unavailable Error when navigating in Docstar.


Software Version: All


Solution:


This error will occur when trying to do anything in Eclipse, most notably searching. 


1. Ensure that Tomcat is running on the server. If it starts and stops, you will need to implement the Java fix as noted in another knowledge base article.




2. Check that all the app pools are logged in correctly and running (Found in IIS).