Description: User has deleted a document that needs to be recovered. Anyone with an Administration right can assist with getting them back.


Software Version: All


Solution:


1. Make sure an Admin is logged into Eclipse: proceed to the Admin Tab and select Recycle Bin.




2. In the Recycle bin, you can adjust your searches to show you: Titles in Ascending and Descending order, Created (date scanned in) in Ascending or Descending order, Modified (recently edited/deleted) in Ascending or Descending order, as well as Keywords (Words that easily identify a document/For searching purposes) in Ascending and Descending order. Select the Document you want to Restore and hit the Restore button.





NOTE: DO NOT HIT THE DELETE BUTTON. THIS WILL DELETE THE DOCUMENTS SELECTED FOR GOOD. DOCUMENTS DELETED WILL NOT BE ABLE TO BE RETRIEVED; YOU'D NEED TO SCAN THEM AGAIN.