Cannot Find Device, Check cables : PIF Technologies

Cannot Find Device, Check cables Print

Modified on: Mon, 8 Jul, 2019 at 11:01 AM

Description: Error message pops up when you try to scan "Cannot Find Device, Check Cables".

Software Version: All

Solution:

Shut the scanner down, perform a powercycle, and place the USB plug into another port.

If this does not work, try another port and restart the computer.

Contact Tech Support if issues are persistent. Replacement USB cables may be available through your support contract.

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