Description: Receiving timeouts, or pages aren't loading fast enough when looking at/Adding to a large document
Software: All versions
Solution:
Docstar Web Program has issues dealing with excessively large documents. Any time searching or opening a document with a lot of pages, the load time will take a bit.
It's advised you separate your document so that it's easier to navigate. This way, if you're looking for something specific on that topic, it'll be easier to find.
A fix for this issue is in the works, once there is a confirmed version implementing a Large Document Navigation fix, we will let users know and set you up for an upgrade (Per your contracts).