Description: How to adjust to make Automatic Crop and Deskew selectable
Version: All
Solution:
There are at least two different types of scanner reference plates and you will know which kind you have by opening the front of your scanner.
We have articles listed for specific scanners, but they will work for other scanners with those who have the same kind of reference plate.
Rollers that are Black &/OR White
Green tabs with Black & White
Make sure you restart Eclipse/Docstar [close the client, close the web browser] or restart your PC to make these settings work