Description: Users will sometimes be inundated with multiple system emails a day for approvals or workflow items.
Software Version: 17.20+
Solution:
Make sure you are logged into Eclipse.
1) In the upper right corner, where it says "DocStar", you want to go to user preferences:
2) In the Preferences window go to Workflow.
From there you can select if you want emails to come in:
Normally: As they happen.
Suppressed: Holds back the notifications to every few
Personal Selection: You can have emails sent everyday at a specific time frame, every other day, every few days - whatever you feel the need for.