Email

How To: Edit/Add SMTP Settings
Description: If you'd like to have the ability for emailing documents and approval alerts from Eclipse, then you need to have SMTP settings configured. ...
Mon, 29 Oct, 2018 at 1:20 PM
Outlook button is Missing
Description: if you could see an outlook button when emailing from Eclipse and it disappeared, this is likely because your client is not properly connected....
Thu, 18 Oct, 2018 at 10:04 AM
Emailing from Docstar
Description: When a user wishes to email directly through Docstar, there are 2 options available to view the document.  Software Version: All Soluti...
Thu, 28 Feb, 2019 at 3:29 PM
How to: Suppress Email Notifications
Description: Users will sometimes be inundated with multiple system emails a day for approvals or workflow items. Software Version: 17.20+ Solution:...
Thu, 18 Jul, 2019 at 11:15 AM
Creating a Single File from Multiple Documents
Description: You have a need to combine multiple documents into a single document when downloading them to your computer or emailing them. Software Vers...
Thu, 3 Jan, 2019 at 11:46 AM
UAC Elevation Error
Description:  Software Version: All Solution: This error has a tendency to pop up when your Eclipse Client Service (The little blue globe) or An ...
Thu, 18 Jul, 2019 at 11:15 AM
Using Docstar ECM with Office 365
Description: Office 365 does not seem to be working properly after setting up the SMTP settings. Software: All Solution:  In order to use Micros...
Thu, 18 Jul, 2019 at 11:16 AM
How To: Remove a User from Blacklist
Description:  When an error message shows up saying user is blacklisted from emailing perform the following steps: Software: All Solution:  1) N...
Thu, 18 Jul, 2019 at 11:17 AM
Email Link - Security Error/Webpage Not Found
Description: Clicking a link in the email opens up with a web browser like this: Software: all Solution: The Window pops up and it's not your...
Fri, 15 Feb, 2019 at 2:41 PM
Transaction Failed
Description:  Software: Error appears in 18.2 Solution: In 18.2, the new Task in workflows is "Asynchronous". "Automated" workf...
Fri, 29 Mar, 2019 at 1:03 PM