Description: Now you can access your Documents outside of the office, if need be.


Software Version: 17.52 or Later


Solution:

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Please Note: The APP is still in testing (beta) stages. Although released, it's not recommended (at this time).


The new DocStar ECM mobile app features secure content services including: search, retrieve, view, email, and approval of documents from the DocStar ECM repository. Mobile users are also able to approve from DocStar Workflow email links. Simply clicking the email link will automatically launch the mobile app and allow users to instantly approve documents.


Enabling the DocStar ECM mobile app for your organization:

To download and make use of the mobile app please refer to the prerequisites for your DocStar ECM installation type referenced below.
For all installation types, your DocStar ECM version must be 17.52 or later.

For DocStar ECM Cloud deployments:

The DocStar ECM mobile app license should already be available and enabled for your organization. Your Site Admin can check this by going to the DocStar ECM Administration\Licensing screen and verifying the Mobile Application Licensing line shown below. If this line is not present or shows as disabled, please press the refresh icon at the top of the licensing table to refresh the licensing table.
DocStar ECM Cloud deployments are automatically enabled for web access. No further action is required.

For DocStar ECM On-Premises deployments:

The DocStar ECM mobile app license should already be available and enabled for your organization. Your Site Admin can check this by going to the DocStar ECM Administration\Licensing screen and verifying the Mobile Application Licensing line shown below. If this line is not present or shows as disabled, please press the refresh icon at the top of the licensing table to refresh the licensing table.
DocStar ECM On-premises deployments are automatically enabled for your internal network access.
If your DocStar ECM server is not already available for web access and you wish to enable web access for the DocStar mobile app, please consult with your Site Admin/IT dept. to enable the DocStar ECM Server for web access per your organization’s security requirements for Web Application Servers.


Videos::


1) Installation and Configuration

2) Login

3) Retrieving [Documents]

4) Approvals

5) Emailing


*Attached is information regarding the Mobile APP and the features that these videos explain