Print Import/Office Integration
Docstar Outlook Button, print to Docstar
Description: When attempting to install Office Integration from the client, some client machines may not take the install, giving a 22** error. Version:...
Mon, 8 Jul, 2019 at 4:09 PM
If Disabling the AV doesn't fix this issue, then have their IT do a full uninstall/reinstall of MS Office before proceeding to the next steps. Uninstall...
Fri, 24 Mar, 2023 at 2:46 PM
Description: Suddenly cannot print import a document, or trying to do it for the first time. Software Version: 17.20.xxxxx Solution: 1) If this...
Thu, 1 Nov, 2018 at 2:40 PM
Description: When you have a client Outlook that is stuck on disabled and keeps reverting. Software Version: 16.x and later. Solution: Open Regedi...
Mon, 26 Mar, 2018 at 9:21 AM
Description: Now you can access your Documents outside of the office, if need be. Software Version: 17.52 or Later Solution: ---- Please Note: The...
Wed, 24 Apr, 2019 at 2:43 PM
Description: The right click -> send to -> Docstar cloud is a feature that is built into the client as an easy way to send documents to Docstar straig...
Tue, 12 Apr, 2022 at 4:16 PM
Description: If you're on an earlier build and you're receiving errors when trying to download a client, or your access is blocked by a Firewall - t...
Mon, 25 Feb, 2019 at 4:31 PM
Description: In some cases, printing from Docstar to Adobe Acrobat brings up a failed process from the Astria Client. Software Versions Affected: AL...
Wed, 5 Apr, 2023 at 9:27 AM