Description: User Name or Password is incorrect.

(Not every user has permissions to view or access this tab. If you run into this issue, contact PIF Helpdesk or your Local Admin for assistance)


Software Version: Any


Solution:


This is caused, more or less, by a change in the credentials set in "Authentication Providers". This is common if you have a rule in place that users must change passwords every 30, 60, 90 days.  


Go to the Admin Tab > Authentication Providers > Log the account back in and try your import again.