User Logins / Passwords
Description: Logging In to DocStar Solution: Give an introduction to the topic of this How-to article. For example, let's consider that this artic...
Thu, 23 Mar, 2023 at 4:48 PM
Description: Creating a new user Version: all Solution: 1) Log into Eclipse (Must be signed in as an admin user). 2) Navigate to th...
Mon, 8 Jul, 2019 at 4:44 PM
Description: Need a change of password? Simple Software Version: All Solution: Every user should have the ability to change their own password. ...
Fri, 12 Oct, 2018 at 11:37 AM
Description: Trying to configure/log into a new client Software Version: All Solution: --- This issue could be the cause of a couple things....
Mon, 8 Jul, 2019 at 4:45 PM
Description: Server Error: "Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using ...
Mon, 3 Jun, 2019 at 3:03 PM
Description: Hitting the Single Sign on button no longer yields a login. Software: all Solution: There have been an array of answers to this iss...
Tue, 4 Apr, 2023 at 3:24 PM
Description: Yesterday you can log into Docstar, but today it tells you that you're not configured. (Note: We do apologise to those previously with thi...
Mon, 8 Jul, 2019 at 4:46 PM
Description: The idle time out license setting in site settings isn't working, which could be causing users not to be able to login.
If you open ev...
Thu, 23 Mar, 2023 at 2:32 PM
Description: User Name or Password is incorrect. (Not every user has permissions to view or access this tab. If you run into this issue, contact PIF Hel...
Thu, 23 Mar, 2023 at 2:38 PM