FAQ
Frequently Asked Questions
Description: Although, documents are searchable outside of being in a folder (How to Search Documents), you might find it easier to keep documents in a fold...
Wed, 26 Jun, 2019 at 12:08 PM
Description: Although, Documents are searchable outside of being in a Folder, you might find it Easier to keep all of John Doe's documents in a folder s...
Wed, 26 Jun, 2019 at 12:08 PM
Description: You may have clicked the wrong box/folder. Do not fret, it's extremely easy to just remove them. Versions: All Solution: 1) Se...
Wed, 26 Jun, 2019 at 12:09 PM
Description: A page goes in terribly (or an extra page goes in) and you need to delete it without deleting the whole document. Software: All Soluti...
Wed, 26 Jun, 2019 at 12:10 PM
Description: Sometimes we want to open the PDF in your PDF Viewer automatically after you save a copy of one of your documents. Versions: All Soluti...
Wed, 26 Jun, 2019 at 12:13 PM
Description: PDFs opened in Chrome will often use its PDF viewer instead of a PDF viewing application. That can be set by (in Chrome) doing the following: ...
Wed, 8 Aug, 2018 at 8:49 AM
Description: This articles provides a better understanding of what the License Monitor service does in regards to timeouts for users and active licenses. ...
Mon, 1 Apr, 2019 at 2:22 PM
Description: An article on how to create a desktop icon for Docstar ECM Software Version: Any Solution: 1. Highlight the URL in the web browser...
Thu, 28 Mar, 2019 at 4:17 PM
At this point in time, users who have a Mac will only be able to access the Eclipse Website. Currently, MAC users cannot use the Docstar Client. This me...
Wed, 30 Jan, 2019 at 10:05 AM
Description: Clients requiring new workflows, integration or reports. Versions: All Solution: Tech Support may be able to assist with certain r...
Mon, 20 Jan, 2020 at 12:56 PM