Docstar Client Service
Symptom: Eclipse client will not connect, it runs but when you attempt to scan or email, the system says the client is in the process of upgrading. Soluti...
Tue, 12 Dec, 2017 at 3:46 PM
Description: This happens often when users are setting up new or re-configuring old imports. Software Version: All Solution: There are 2 main causes...
Tue, 21 Mar, 2023 at 3:53 PM
Description: When installing the Eclipse client you get this internal error. Version: Any Version Solution: Check the security permissions for the...
Fri, 30 Mar, 2018 at 8:56 AM
Error 1935. An error occurred during the installation of assembly 'Microsoft.VC90.CRT, version = "9.0.30729.4148", publicKeyToken="1fc...
Thu, 18 Jul, 2019 at 10:32 AM
Description: System.IO.FileNotFoundException error Error looks like: Software Version: All Docstar version Solution: 1. Open Pr...
Wed, 12 Feb, 2020 at 2:47 PM
Description: Software: All Solution: Replace USB Cable and or Power Cable.
Thu, 18 Jul, 2019 at 10:33 AM
Description: When a user scans or imports tons of documents into Eclipse and does not submit them, it can sometimes overload the browser. You will get a wai...
Tue, 10 Apr, 2018 at 10:59 AM
Description: The Automation Service needs to run in desktop mode in circumstances like when a customer is set up on the cloud, but has datalinks set up on a...
Tue, 18 Sep, 2018 at 9:44 AM
Description: Software Version: All Solution: Restart services after updating this and test. Also check the versions of the client vs. the web...
Mon, 7 Jan, 2019 at 9:43 AM
Description: Software Version: All Solution: The package containing the information for you to install the Docstar/Eclipse client is all int...
Mon, 7 Jan, 2019 at 9:44 AM